Shipping policy

Vibrant V-Necks Shipping Policy

At Vibrant V-Necks, we strive to ensure that your order is processed and delivered as quickly and efficiently as possible. Please review our Shipping Policy below:

1. Order Processing

  • Processing Time:
    Orders are typically processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next available business day.

2. Shipping Methods & Delivery Times

  • Domestic Shipping:

    • Standard Shipping: Estimated delivery within 5-7 business days.

    • Expedited Shipping: Options available at checkout for faster delivery (delivery times vary by location).

  • International Shipping:
    We ship internationally. Estimated delivery times vary by destination, typically ranging from 10-21 business days. Please note that international shipments may be subject to customs processing, which can occasionally delay delivery.

3. Shipping Costs

  • Calculation:
    Shipping costs are calculated at checkout based on your order total, destination, and selected shipping method.

  • Promotions:
    Free shipping promotions may be available for orders exceeding a specified amount. Details will be provided during the checkout process.

4. Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor your shipment’s status online.

5. Delivery Issues

  • Incorrect Address:
    Please ensure that all shipping information provided is accurate. Vibrant V-Necks is not responsible for delays or mis-delivery resulting from an incorrect or incomplete address.

  • Delays:
    While we strive to meet the estimated delivery times, delays may occur due to factors such as weather conditions, customs processing, or unforeseen circumstances. We appreciate your understanding and patience in such events.

  • Lost or Damaged Items:
    If your order is lost or arrives damaged, please contact our customer support within 7 days of receipt. We will investigate the issue and work with you to arrange a replacement or refund as appropriate.

6. Contact Us

For any questions or concerns regarding your shipment, please reach out to our customer support:

Email: shyra.chhatpar@gmail.com
Phone: +1 (415) 815-7727
Address: 2030 Vallejo St. #203, San Francisco, CA 94123